Contact support
Get help from Get support in the app — Request feature, Report bug, Contact us — or email help@simplora.ai.
There is no separate help-center product yet. Use in-app Get support or email.
From the app
Open the workspace menu (or Settings footer) → Get support:
- Request feature — opens simplora.canny.io/feedback
- Report bug — opens simplora.canny.io/bugs
- Contact us — in-app message form
Collapsed sidebar also has Support.
Email help@simplora.ai. The Support page (/support) also has Email Support and Send us a message. The team aims to reply within 48–72 hours.
Include the meeting time, the platform (Zoom, Meet, Teams, in-person, or import source), and a screenshot. That shortens back-and-forth.
Try Troubleshooting first for join, calendar, and sign-in issues.
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