Agents
Agents are custom AI teammates with their own identity, instructions, abilities, tools, and rules. They are different from the Assistant and the Bridge Agent that joins meetings on other platforms.
Create agents for any use case with a custom identity, instructions, tools, and triggers. Agents can respond to @mentions, they can join meetings as voice participants, run automatically after meetings or on a schedule, and use your connected integrations to take action on your behalf.
Where agents appear
- Agents section in the sidebar: click one to open its profile or create an agent
- Account settings → Agents: manage the full list and create agents
Until you create a custom agent, the sidebar may show a short built-in set. After you create one, your custom agents will appear in the sidebar.
Creating and using agents requires a paid plan. See Billing.
Create an agent
Create a custom agent through four wizard steps: Identity, Abilities, Tools, and Triggers. Name your agent, write instructions, turn on tools and abilities, and choose when it activates. See Create an agent.
Agentic workflows
Agentic workflows let agents run automatically, not only when you @mention them. Configure triggers so an agent runs after every meeting or on a recurring schedule, and generate a workflow plan from any completed meeting's action items. See Agentic workflows.
Agents joining meetings
Agents can join native Bridge meetings as voice participants — listening, speaking, and seeing participants and screen shares. Choose when they join, which voice they use, and how they activate on a meeting. See Agents joining meetings.