FAQs

Memory FAQs are questions and answers you can save so your assistant and agents can reuse them in meetings and chats.

FAQs (the Memory tab, not a help center) are Q&A pairs you want Bridge to remember: objections you always handle, pricing you always quote, a process you always explain, a policy the assistant should not invent, etc.

Create an FAQ

Open FAQs

Go to Memory → FAQs.

Create FAQ

Start Create FAQ.

Fill in the pair

Question is required. Add an Answer, and optional context so Bridge knows when to use it. You can limit the FAQ to a group.

Click Create

The Bridge Assistant or workspace agents (when the Memory FAQs tool is enabled) can use the FAQ when something is asked that matches the question and context.

You can search the FAQ list, change visibility (Private, Team, Workspace), and delete items you no longer want.

Turn on memory FAQs in an agent’s tools if that agent should answer from this list.