Notifications
See what notifications Bridge sends, where they appear, and how to control delivery per channel in your account settings.
Notifications
Bridge notifies you when someone shares a space with you, invites you to a recap, requests access to a meeting, when a scheduled agent posts, and when your Live AI credits run low. Notifications arrive in the bell at the top of your sidebar and, for selected types, by email or Slack. Manage what you receive under Account settings → Preferences → Notifications.
Open the notification panel
Select the bell to open the panel. When your sidebar is expanded, the bell sits beside the workspace selector. When it is collapsed, the bell moves inside the workspace menu, and the workspace tile announces your unread count for screen readers. On mobile, the hamburger button mirrors the unread badge, and the bell opens as a bottom sheet from the drawer header.
The bell badge shows your unread count and caps at 9+. The panel contains:
- All and Unread tabs. The Unread tab caps its count at 99+.
- Mark all as read to clear the badge in one action.
- A settings link that jumps directly to the notifications section of Preferences.
- Infinite scroll that loads 30 notifications per page as you scroll.
If you have nothing to read, the panel shows You're all caught up for an empty Unread tab and No notifications yet when your inbox is empty entirely.
Selecting a notification marks it read and opens its destination. Only links inside Bridge are followed. Upcoming-meeting briefs resolve their destination on the server first, so the reminder takes you to the meeting it is about. Access requests render Approve and Deny buttons with a role picker (member or guest) directly in the row; if someone else already resolved the request, the panel reports Already resolved elsewhere.
Notification types
Bridge sends nine in-app notification types. What triggers each one, and where it goes by default:
| Notification | What triggers it | Default channels |
|---|---|---|
| Upcoming-meeting brief | A meeting you will attend is about to start; the brief is ready | In-app off, requires a connected calendar |
| Recap invite | Someone invites you to a recap | In-app on, email on |
| Meeting access request | A user requests access to a meeting you own or manage | In-app on, email on (email cannot be turned off) |
| Access request resolved | Someone responds to an access request you sent | In-app on |
| Agent message | A scheduled agent or an automated post-meeting agent posts a message | In-app off |
| Space shared | Someone shares a space with you | In-app on |
| Meeting added to a shared space | Someone adds a meeting to a space shared with you | In-app on |
| Live AI credits low | Your workspace reaches 80% of its Live AI credits | In-app on (cannot be turned off) |
| Live AI credits exhausted | Your workspace uses its remaining Live AI credits | In-app on (cannot be turned off) |
Alongside those, Bridge sends two email-only digests:
| Digest | When it sends | Default channels |
|---|---|---|
| Your Week Ahead | Sunday evening | Email on |
| Your Week in Review | Monday morning | Email on |
The notification brief for upcoming meetings depends on a connected calendar, so it stays disabled until you connect one. See Meeting preparation for what a brief contains, and Share recaps for how recap invitations work.
Channels
Notifications are delivered through exactly three channels:
- In-app: everything arrives in the bell in your sidebar. This is the only real-time channel, and it updates as events happen while you have Bridge open.
- Email: single emails for individual events, plus the two weekly digests, sent to your account email address.
- Slack: notifications delivered through Slack. Requires a connected Slack workspace.
There is no desktop, operating system, or browser push notification channel. Bridge does not request browser notification permissions, so notifications only appear while you are in the app, in your email, or in Slack.
To connect Slack, follow the steps in Communication integrations.
Manage your notification settings
Open Account settings → Preferences → Notifications to see the full matrix. Settings are grouped by area in the order the areas appear across Bridge, and each notification row has three columns: In-app, Email, and Slack.
Each cell reflects one of three states:
- Enabled: a checked box you can change.
- Not available: shown as a dash, meaning that notification is not delivered on that channel.
- Locked: shown checked and disabled, with a tooltip reading Always on.
Changes save as you make them, so there is no save button. If a save fails, the matrix reloads from the server to show your actual settings.
Two rows carry extra requirements. A notification that needs a calendar, such as the upcoming-meeting brief, shows a disabled checkbox with a Connect calendar link until you connect one in Calendar integrations. The Slack column shows Connect Slack in each cell, plus an inline Connect action in the column header, until a Slack workspace is connected.
For the workspace and meeting defaults that sit alongside these settings, see Preferences.
Notification settings you cannot turn off
Two notifications are always on, because turning them off would leave you without information you need:
- Meeting access request emails always send, even if you turn off other email notifications. Access requests are time-sensitive and affect who can see your meetings, so Bridge guarantees delivery to your inbox.
- Live AI credit alerts always appear in-app. You get exactly one alert when your workspace reaches 80% of its Live AI credits and one when the credits are exhausted. See Billing to check your plan's credit allowance.
In the settings matrix, these cells show checked and disabled with the Always on tooltip.
Related notification settings
The Notifications section of Preferences covers notifications sent to you as a person. Other notification settings live with the thing they belong to:
- Workspace email categories: control which booking emails Bridge sends from your custom sending domain, and choose whether Bridge keeps sending if the domain stops working. Find these on the Domains page under workspace settings.
- Per-booking-page notifications: each booking page has its own Automatic notifications section for the calendar invitation and confirmations, an optional Slack confirmation, and email reminders. Calendar invitations, in-app confirmations, and email confirmations are always on. Configure them in Configure booking pages.